Ergohuman Eurotech ME7ERG GEN2 High Back Mesh Office Chair with Tilt Tension Control, Tilt Lock, Back Angle, Back Height, Synchro Tilt, Seat Height, Seat Depth, and Arm Height Adjustments, Black

Your Favorite Antagonist United States

5mm hex wrench and if you have either a drill-bit or socket attachment for it--highly recommend. Obviously you wanna take it eas

I think 4.5/5.0 stars is about right in terms of overall quality. Some of the construction material is suspect in terms of quality but there is a lifetime warranty from Ergohuman (*crosses fingers* "please don't go out of business--PLEASE!!!"). First, I've owned this chair for all of about 35 minutes now. It takes about 15 minutes to assemble (including unpacking time). The only tool you really need, I believe is a 5 or 5.5mm hex wrench and if you have either a drill-bit or socket attachment for it--highly recommend. Obviously you wanna take it easy when you're finally getting the bolts (only 6 (in 3 pairs) are used for complete assembly and it comes with a spare for each type) to be properly seated. - Pro: The extra hardware included but it arouses suspicions as to why they included it...no faith in integrity of the design??? But it's there--so there's that and I'm happy about it because if I need it--it'll be nice to have on-hand but if I do end up needing it, for the $600+ price tag, I am not going to be a satisfied consumer. - Pro: immediately-noticeable comfort - arm rests have yaw adjustment range and vertical height adjustment range - lumbar support has vertical adjustment range along with tilt/pitch adjustment - seat has depth adjustment range along with tilt/pitch control and standard vertical height adjustment - headrest has vertical adjustment range and tilt/pitch control as well. - SUMMARY--this thing WILL let you find your sweet spot in terms of comfortably-supported posture - Pro: LIFETIME WARRANTY, this is prolly what justifies the $600+ price tag. - Con: the casters are 100% plastic except the pivot shaft...which is kinda like "seriously?" for $600+ USD and complete plastic? I know it's standard fare for the wheels to be some kinda plastic but even the mount assembly? I have suspicions about the durability of this product, right out of the box. - Con: the arm covers, it's the typical foam that has a surface treatment to operate like a jacket but it's all one piece. My concern is that the support frame, which the arm rest covers, doesn't support it that well going forward. I know people tend to use the arm rests to kind of lift themselves into standing when leaving the seated position so I definitely see that causing advanced wear and suffering inevitable breakage just do to the inadequate support, I would say the internal support frame supports 85% of the arm rest cover with 2% hanging off the rear, negligible and understandable, and about 13% ish unsupported toward the very front tip. I've seen lots of office chairs with worn arm rests. Iunno what to even think about that. Like nobody has come up with an intelligent design to defeat the majority of wear in that area? Anyway, so far I am enjoying it and I hope it will support my posture proper 'cause I just started going to school full-time online (hence purchase). I hope this helps you guys in terms of what to expect with the purchase.

Jingle Heimer-Schmidt United States

Rather amazing. Another reviewer mentioned that they'd prefer the seat ...

I purchased this chair in May of 2012. As someone who works from home at a PC for untold hours each month, the investment has been more than justified by the comfort and adjustability of this chair. I did encounter a significant failure but it was immediately remedied by the Eurotech company, as explained below! I am 6'2" and I find that it raises just high enough -- both height from the ground and height from seat to headrest. The mesh material is shockingly durable...I've been in this chair for thousands of hours and it has yet to show any signs of wear (3 years x 300 days (conservatively) x 6 hours per day (conservatively) = 5400). Rather amazing. Another reviewer mentioned that they'd prefer the seat to tilt up and down. I totally agree. That would alleviate stress points for many people, though personally I've made it irrelevant by purchasing a 'Geek Desk' which raises from a sitting to a standing height. I also wish that the lumbar support was more aggressive...for the past few years I've had an additional lumbar pillow on the chair, which causes me zero difficulty and results in a near-perfect sitting experience. The real reason I'm leaving this review is to praise Eurotech's warranty and customer service. After a crazy amount of using this chair, I one day found that it was locked all the way 'back', which is to say that I could not tilt it forward. I tried everything I could think of...tightening/loosening bolts, using WD-40 on key joints, etc. etc. Ultimately, I filled out a simple form with Eurotech including a PDF file of my original purchase. Within 10 hours a representative replied and said that no, I couldn't service it myself (as I'd hoped), but that yes, they would replace it. I needed a new 'Seat and Mech' in their parlance, which meant literally an entire new mesh seat with all of the attached mechanisms...it probably weighed 20 pounds, accounted for 1/3 to 1/2 the price of the entire chair's design, and yet they shipped it to me in a few days with ZERO cost for S&H or anything else. Truly an unparalleled customer-service experience. I bought this product with a 'Lifetime Warranty', it broke, and they fulfilled the warranty once I proved my original purchase. It shouldn't be revolutionary, but I've gotta say...it was a refreshing experience to get a brand new piece of pricy equipment with virtually no hoops to jump through. I could comment on every single aspect of this chair, so if you have a burning question please leave it below and I'll reply. All in all, I love this product and am even more enamored with their customer service.

xmalice United States

Excellent Chair - Now Been Using For Nearly 10 Years & Still Happy!

I have tried several different chairs including the Herman Miller Aeron chair and out of them all this is by far the most comfortable one I have used. I have a ruptured disc between L4-L5 and this is the only office chair that I have found so far that allows me to work a full 8+ hour day without having back pain. I don't like to spend this sort of money on a chair but in the end I'm very glad that I did. If you have lower back problems I highly recommend this chair. UPDATE. I have now been using this chair for about 1 year and 3 months and I've had ZERO problems with this chair and I'm still every bit as happy with it today as I was the day I wrote my original review. I still think the price is a bit high for an office chair, but it seems that is the norm these days. The ergonomics of this chair are excellent, the mesh keeps you cool all day and it still looks good as new. Even with the high price I highly recommend this chair, for me it was an excellent purchase! UPDATE: I've now been using this chair daily for 10-14 hours per day (small business owner) for over 5 years and I'm still just as happy with it as I was the day I bought it. Nothing is broken, nothing has worn out, it's still think it's very comfortable and although it's starting to show signs of use (mostly just scratches from me being careless) it still looks great. Due to expansion of my business, I'm now in the market for more office chairs and for my personal office chair I'm buying another one of these chairs. I actually wanted to buy the newer updated Ergo Elite Chair because the arms are adjustable width wise which these are not, and the arms tilt with the back and these do not, but the Elite is not as wide as the original so I'm sticking with the original. UPDATE: Nearly 10 years of daily use and still no problems.

Dennis United States

These High-Quality Chairs Are Very Comfortable, Last Forever, and Worth Every Penny

Worth the price. The genuine Eurotech chairs are high quality and noticeably superior to the copies on the market. I am 6 foot 4 inches tall, 270 pounds, and the chair can be adjusted to fit me perfectly. It also can be adjusted to fit a user barely 5 feet tall. The chairs are solid and supportive, and you can feel the quality. I previously had a prior version of this chair for 15 years and it never failed me (except for one warrantee hydraulic cylinder replacement, which was also a simple process). I sold the chair and it is still going strong for the new owner. Most importantly, unlike with cheap office chairs, I can sit all day comfortably with no back soreness. The lumbar support is great. It takes about 10 minutes to assemble - just snap the casters in the base, place the hydraulic cylinder in the base, put the seat on the hydraulic cylinder, slide the head rest into the seat back, then use 2 supplied cap screws with the supplied wrench for each arm rest to the seat, and finally 4 cap screws to secure the back to the seat. Assembly note - quality is heavy - might need help if you can't lift 25-30 pounds. After that, have some fun playing with the insane number of ways you can adjust the chair for your individual comfort. I'm not paid and not a bot - just a happy customer for decades.