eufy Robot Vacuum 11S MAX, Super Thin, Powerful Suction, Quiet, Self-Charging Robotic Vacuum Cleaner, Cleans Hard Floors to Medium-Pile Carpets, Black

LakeOfJudeaUnited States

Pretty Neat-O!!

11S Max Review First and foremost, when you're reading these reviews you will want pay attention to which vacuum they bought so that you know the reviews are about the one you're interested in. There are 3 or 4 different vacuums being reviewed on this same thread. Update 6\6\25: I noticed today why it tells you you should have six feet open space directly in front of the charging port: when the vacuum is returning home, she will go so many feet out away from the port so that she can turn around and line up to get on the charging nodes. In reality, I don't think she needs more than 4 ft... But there may be issues with her being able to turn around if there's anything blocking her. 6 ft is a lot of space, so you might be able to get away with 4 to 5, depending on your setup. Otherwise, you would have to use the remote to manually return her to the station, or pick her up and put her on the charger yourself. Not having the space is not a deal-breaker, it just means you will less of the "auto" features. Today I did let her run until her battery got low and she maneuvered herself back to the charger without any assistance. I also want to say she is doing a pretty job at cleaning. I'm used to having to sweep and then mop the floors... But after letting her run through the whole apartment for 2 days, when I'm up today it was such a nice smooth process. I didn't get a bunch of debris and hair and other things clogged in the mop (which we all know can cause problems like scratching on your floors). This little vacuum is a blessing! If I'm not mistaken I believe her paperwork said that she uses about 40 watts of energy... Like a light bulb... when charging. I would think that that means that her energy usage, while charging, is equivalent to leaving a lamp on. Original Review: I literally just got this vacuum this morning and only did a test run for about 20 minutes. A big reason why I didn't let it go all over the apartment is because I'm still in the process of moving and I have packaging everywhere on the floors, creating too many obstacles. With that being said, so far so good. I just let her run around in "Auto Mode" and she worked great. Yes, my robot vacuum is a "she." I named her Suki, as she "Suki a lot of dirt." Plus Suki is a name for "loved one," and I love her already!! I swore up and down I was never going to be one of those people who have one of these... and here we are. And I probably never would have if I had not stayed with my sister and her husband for several months when I first moved to a new State. They have one and I really noticed how much a difference it makes and keeping up with pet hair and everything else. What seemed like really haphazard navigation ended up being a lot more mapped out than it first appeared. While it look like she was just going in random directions with no uniform, I did start to notice that she was not going over the exact same path upon return. So, somehow, it's working to where I can tell the machine is covering everywhere. It definitely appears to be mapping while it's in use, but I know it does not store mapping. That's a big part of the need for Wi-Fi with other robot vacuums. I did notice that a couple people were complaining in the reviews about her constantly vacuuming just the edges by the wall... This is probably because they didn't realize that she was in that mode. Because you can literally make it so that she focuses only on the borders. There's quite a few nifty features that you can program the vacuum to do... And it even has a scheduling option so that you can schedule the vacuum to go off at whatever time you want (as well as a way to cancel the schedules if things change). Overall, pretty nifty. It does what I need it to do, and that's all that matters to me. I don't need a bunch of fancy features. My apartment is just under 800 square feet; therefore, I don't need it to do special mapping to try to remember where it left off after a charge. It's pretty much going to get the whole place on one charge. One MAJOR reason why I selected this, (outside of the lower cost) is because it does NOT require an app or Wi-Fi connection (in fact you absolutely cannot connect this particular vacuum to an app or Wi-Fi, so if that is what you're looking for this is not the vacuum for you). Sure, with an app you can do things like trigger her to start running before you even get home from work... But, quite honestly, that doesn't even matter to me. Because, if I learned anything from watching my sister and her husband's pricier, self emptying robot vacuum? It's that these things are constantly getting themselves into trouble and you need to be there to rescue them, anyway (which is a total drain on their battery if you aren't there to save them). So, there's no reason why I would need the robot vacuum to run while I'm not home. On a side note... I found it quite hilarious that the instructions say that you should not place her near the stairs or a cliff. And I was scratching my head wondering how many people with fortresses were buying these things. 😂😂😂 And speaking of running... Very quiet. I would have to say that my stand up floor fan is way louder than this thing. The AC unit is louder than this thing. I would assume that some of that has to do with the fact that the suction is not superior in this thing, as it's only at 2000 (really pricey robot vacuums are around 4,000). However, I have laminate floors (fake wood flooring in a linoleum-type flooring) and the throw rug in my living room is one of those very low profile new kind that are washable, which is comparable to a thick blanket. Speaking of the area rug... This thing had no problem going up and over and onto it regardless what angle she approached the rug. Sometimes she came onto the carpet straight on and other times she came up on to the carpet at an angle. And she didn't even blink an eye! As stated before, I only took her for a test run and she picked up so much "tuck" in that short timeframe. I was thrilled that she even got all the little itty bitty popcorn pieces from all the styrofoam my furniture and other items were delivered in. It's like no matter how careful you are taking things out of the boxes those little tiny popcorn pieces get everywhere and they are so impossible to sweep up. Keep in mind I had, just the night before, swept and mopped most of the area that she ran over today in her test run and there was still that much stuff in her canister The canister is very easy to remove. You don't have to flip her upside down or anything. You just push down on the little release button with your thumb and pop it out. That is also where you will find a filter that you can clean out. Read the manual that comes with it throughout. It's very helpful on how to keep her clean or else she won't work properly. I love the remote. She got stuck trying to go over packaging from my couches that was on the floor. When she didn't get the clue that she needed to back up and try something else, I just held down the down button for backwards and she totally backed up like a remote control car. I just pushed the right arrow button and she turned in that direction and I let it go and she took off. That was so awesome! When I felt that I had seen enough I decided to go ahead and use the remote to return her back to her charging station. She immediately responded (didn't seem to want to respond to the remote commands when she was in another room, though). Once you push the button to send her home to charge, she will start moving slower. I think this is just the devices way of being very accurate in homing in on her docking station so that she can properly align for a proper charge. And speaking of our proper charge when I first unpackaged her I had to put her on the charger to charge her fully as it is recommended in the instructions before use. And I noticed at some point the orange light wasn't flashing which is what tells you she's charging. So I just hit the auto button as if I was going to send her out to suck up my dirt... And after she got a couple feet away from the dock I just hit the return button on the remote so that she could get on the dock properly. Work like a charm... didn't have any issues with the charging stopping at that point. So I really can't comment on longevity for the battery or parts. But I will say it would be wise to purchase spare brushes and filters for down the road just so that you have them when you need them. Because these things do wear down with use. The more you use it the quicker it's going to wear down. Just a heads up. But these are not a "one-time purchase and forget about it," just like most bagless vacuums require maintenance and upkeep. There was some damage to the box that it came in.... Not sure if it matters or not. If anything changes I will try to remember to come back and update this review. I did purchase an extra 2-year warranty just to be on the safe side.

one2enjoyUnited States

nice at first

Edited (10/22/19) and placed on top so others can see what has occurred since making the statements below~ Shortly after returning the robovac that was not working as intended the company made contact with me (they are very serious on having happy clients). They offered me a new robovac of the same model which I told them I had already returned and received a refund for. They stated they understood this yet would still like to send my a new one which I accepted after a few exchanged emails. This company went above and beyond much the same way I run my business. I learned a long time ago if your clients are not happy you can put your company at risk of failure. Now I don't know if they just sent my out a unit with a new battery or if there have been upgrades to said unit yet I will say this new one works like a charm. The only two issues I have every had since running this for about 3 weeks is it get stuck in two areas of my home however that is not of any fault or flaw to said unit. The areas are just that kind of area; one of the areas I simple moved the two throw rugs closer together and the unit stopped getting caught in the toe kick of the cabinet, the other is under a hide-a-bed when it is in use by getting caught on the loop leg whereas the unit get in a kind of see-saw predicament (this area I will be placing tape around the leg as a bumper so it will no longer be able to breach the area. Even with these two things being of no error to their manufacturing they had a suggestion that has worked for other (I was not interested in said suggestion because it seemed a bit ackward to me) and also sent my out a new brush for all the communication I have offered (they stated it helps them to make a better unit when they know what to look for) All in all I am very please with the unit; it runs strong and does what it is intended for. Great company to work with. (original comments) As an overall cleaning unit it did a fine job for it's price. It got the bulk of the dust and what nots off the carpet and floors of our home + family room in one 90 minute pass on it maiden voyage. It amazed me how much debris where on the floors for the first few mission of capture and destroy and such become less as time went on. I had it set so that it would go on after we left for work and the house always looked vacuum when we returned. I will forewarn anyone who purchased any of these type units that you must clean the brushes daily for about the first week, after that it was about about every few days for me yet I have long hair and a cat. Also the catch bin must be emptied daily (at least that was true for me) as well as a good cleaning of the filter in the catch bin to achieve maximum cleaning power. Because I already knew this it was not an issue for me. I was off work and heard the unit start and run for about 15 or so minuted then I no longer heard it so I got up to see if it got caught (which it had done on two occasions) or just at the back of the house. Nope, it had returned to it's base to recharge which under normal use should not of happened for 90 or so minuted. I thought perhaps my cat may of pushed it off it's charger so I charged up to a full charge and set it free again. Once again it ran for a short time then returned to it's base. I know from owning many battery operated tools that this is a sure sign of a worn out battery. Instead of opening the battery compartment to check the date on the battery (some battery tools are in the warehouse for long periods of time which means you get a worn out battery to start with) I decided for a new tool that this is unacceptable and returned said item. I will be looking at other brands to see if this is an issue before purchasing another. If it was not for the battery issue and the fact that the remote only worked when I was in the same room as the unit I would of been fully satisfied with the product and kept it even though the remote was limited. Again, this may of been a battery issue as the box came with batteries for the remote as well. Nice cleaning unit providing it stays charged.

Jennifer S.United States

LOVE IT!!! GREAT Vacuum!!!

Best $150 Ever!!! LOVE this little machine!!! We’ve been using the Eufy for about 3 months now and I’m in love with this product! We have sealed brick floors, two cats and a small dog and live in the desert. Between the dust and the pet hair this vacuum is a godsend. It makes its way through our home, sucking up hair and dirt and dust in ways. I didn’t think was possible by such an affordable machine. It makes its way around table legs under our couch along the walls in and out of rooms and returns home to its base!! So I started in the evening & wake up in the morning and it’s sitting already charged again, ready to go. It runs for about an hour. I’d say before returning to its base. Our house is very long and so the one thing I do is that I shut a couple of the doors that we don’t use a lot so that I can focus on the area as I want. Initially, I had it kind of in a hidden corner location in a small room, but that did not really work as well. I’ve now moved it in the kitchen where I wanted to focus its energy and things are going great. It returns every night to its recharging after cleaning the majority of the house. Because of the way, our house is laid out and the size I am considering getting another one just for the other end of our house. We bought this when our vacuum died and I haven’t needed to vacuum once since. I’d wanted to get one of these for a long time, but they were so expensive and we did not like the idea of entering a map to our home into a device that was on our Wi-Fi. I love that this does not connect to the Wi-Fi and all you have to do is just simply plug it in and push the power button and it will find its way around the house. I’ve watched it so many times and it does an incredible job Without needing to map our home. There have been a couple times I wanted it to specifically focus on one area and in that case, I simply blocked it from being able to leave or by shutting it in a room or just picking it up turning it around and putting it back. We are extremely happy with this little vacuum! I would buy it again in a minute, and I’m thinking about getting it as a Christmas present. I like that it alerts me if it does get stuck. There have been a couple of times it got lost before I found the right location to house the base, but none of this changes my mind about what a fabulous device it is! If you’re thinking about it, do!! Finally, the noise level is not an issue at all. We live in a very quiet place and it does not bother me at all… I’m just so happy it does such a good job. It makes my life easier!

pendantgalUnited States

We like it - but the price point matters with all the options out there

Nice little helper. What I like about it - no wifi needed, I can press the power button and off it goes to roam the house while cleaning. The remote gives me a chance to pick a couple of cleaning patterns, but I haven't worried about that so far. It is fairly quiet and can go over carpets and around objects pretty well. I really like how the brush (even the single brush) gets dirt out of the edges that my regular vacuum tends to miss. What I don't like about it - it seems like the random pattern is less effective. It will cover the same area several times before it crosses several new areas. This could be because thicker area rugs tend to alter the line of the vacuum a little, which may be why this occurs. I think it would work better with 2 brushes instead of 1. It roams against walls on the left or right side equally, but with only one brush, there is no way the left side removes dirt in edges. Also, it runs randomly for the whole battery time instead of having a way to run through everywhere then stop. Maybe multiple passes aren't so bad, but it could also be a bit of a waste (considering the recharge time needed of about 4 hrs charging for every hour running). I can stop the unit and send it home whenever I want, but the whole point of this is to press-and-go. Finally - it doesn't really replace vacuuming on carpets (or of course, wet cleaning). It is a helper, but not a replacement for regular cleaning, so how much it costs is a factor. I watched the price change by about 30% over the past month. I wouldn't buy it for the higher price...too many other options, but the lower price was why we finally decided to purchase. We were ready to buy a 2nd unit after trying it, but the price increase made us change our minds and check out something else.