Hiboy S2/S2 MAX Electric Scooter, 350/500W Motor, 8.5/10" Tires, 17/40.4 Miles Range E Scooter, 19 Mph Folding Commuter Electric Scooter for Adults

Damon Watson-WillisUnited States

Great ride and Bang for your buck

[UPDATE: May -April 2024 It has almost been a year since I have been with Hiboy and I have got to say that the scooter has definitely served as a staple within my life. I don’t have a car so this is my main means of transportation. I want to mention that despite pieces becoming damaged or questionable faulty issues within a particular piece, Hiboy has not let me down as far as replacements. Of course, with video/photo evidence, they want to see what the issue is. Upon understanding of issue, they have sent me any and all pieces needed to remedy the situation. A big help has been them sending me inner tubes for my flats and even a tire once the tread had wore down. I’ve also received a stem, some side covers, a fender, etc. anything the scooter may lack is covered by the company in responsiveness and willingness to assist in the remedy of said problems. I’m about 200lbs and bags usually weigh between 10-30 lbs. scooter still gets me up hills and zips me across my areas streets. Definitely will move faster the lighter you are so lose some weight buddy. Also , I have never had an issue with the head lights. That’s pretty cool. (April 9, 2024) ] May 26 , 2023- q we Upon opening the box for this product, I was met with a fairly simple set up. Everything comes pretty much put together, and the handlebar is the only part that needs to be attached (6 screws completed with Allen key that is provided). The wiring that must be manually connected in the neck was a bit sketchy as I had to “find” a way to get it all to fit while securing the neck closed. Didn’t want to squeeze or rupture anything. GOOD: The scooters riding capability is great. It catches speed pretty quickly and has zero-start capabilities. Just for comparison purposes, I’m about 183 lbs, and 5’8.5 ft. The scooter has me feeling as if I weigh less the way it zips me around. I’ve also went small grocery shopping and also carry a backpack with items often and it has no problem handling the extra load. Mind you, hill performance will be slightly affected depending on weight. It climbs hills at a solid speed , about 11-14 mph and even greater depending on hill size. I’ve got some pretty steep hills in my area just for reference. The scooter is pretty solid in frame. It has a wide platform for great standing stability and the rubber grip is very helpful. The motor compartment sits pretty low so watch for speed bumps. I walked over a few speed bumps first to get a reference for which speed bumps to go over and which to stop for. It’s pretty heavy to carry for long distances. I ride to my location and fold it up and place it on a bus or train or under shopping carts in stores. I do it outside so no one says anything. I’ve caught speeds of about 25 mph going downhill and felt pretty stable and safe. You do fee bumps and cracks though so be weary. Hold bars lightly yet firmly. All in all, it’s a great All-around scooter, whether you’re commuting or just out for a joyride. NOT SO GOOD: Unfortunately I have to return mine. A day after receiving my scooter, I noticed my scooter starting to stall and make aggressive jerking and grinding sounds. This would happen when going from zero to start, when slowing down via letting go of throttle and then pressing throttle again to speed up, breaking, and then throttling after breaking. It has glitched while trying to cross roads and that had worried me a bit. Mind you, I’ve never dropped my scooter or pushed it past any limit imposed. I rode to a park one day and when I went to leave my scooters MPH section said I was going 23 mph and I was simply walking the scooter. It started glitching more before giving me the E7 error code. It’s only been under 2 weeks and I’m receiving error codes. Unfortunately I can’t ride it anymore and am sending it back. Customer service is so/so. They asked for photos to see if it was a problem I could fix myself. It’s a motor issue which I cannot do myself so they’ve asked if I wanted a replacement. No word back from them yet but I am hoping that they follow through. ( THEY FOLLOWED THROUGH. SENT A NEW SCOOTER TO ME ONCE I SENT THE FAULTY ONE BACK TO THEM) I hope that my incident was a rare one and isolated. Would not want other riders’ scooters giving out in front of passing cars or on busy road ways. That poses a definite danger. Will update later on results👍🏽 (UPDATE - they sent me a new scooter to replace the one with the E7 issue. Have been riding that one ever since. Take care of your scooter and it will take care of you )

kriarakiUnited States

Very happy with this company !

3rd update: 14 months after purchase. I had an accident with this scooter and the throttle broke. I contacted the manufacturer to see if I could get a replacement and they offered to send me both the throttle and the broke. Phone holder, free of charge. Great customer service! 2nd update 4 months after purchase: I have to revise my review of this company once again. They are TOP in customer satisfaction, response, problem solving and inquiries. The scooter rides great, looks great and has a long battery life. Maybe in future they will reconsider the closure hook and use a better design there. They seem to be really focussed on their product and their customers so I believe they will continue improving over time. UPDATE: The company "HiBoy" has been very open and eager to resolve our issues (below) and very supportive. For that reason I am happy to change my overall rating to 4 Stars (****) increased from 3. This is a lovely scooter. Stylish, easy to use, solid tires (no flats!), disk brake, great lights, fast. However there are two extremely important design drawbacks: UPDATE: Point 1 below is more of a dumb design but Point 2 below remains an important drawback. 1. The body of the scooter does not have any place where a lock can be passed through to securely lock the scooter outside if necessary. UPDATE: After some research apparently it is possible to lock the scooter around the body just behind the front wheel (on the angled part). Provided that the lock is tight enough to the body that the scooter body or stem/headset can't be passed through the lock and removed, it is pretty secure. We have not tried this yet. and….relating to the above and to the idea that there is no way to lock it up outside…. 2. When we fold the scooter and clip the top to the rear fender, the “clip” in fact is an open hook which catches a spring action loop built into the rear fender. As long as you keep tension on that hook (ie by holding the scooter from that portion), the loop stays in the hook. As soon as the stem of the scooter relaxes toward the body, the hook falls out of the loop and the scooter opens up (“flops” open). Given that the scooter is about 30lbs, it is reasonable that a normal person would occasionally “rest” the folded scooter while carrying it. But if s/he does, the scooter will awkwardly fall open and potentially cause damage or physical injury. So where we ourselves really wanted to have a scooter that folded up for ease of transportation, it’s not well designed for that at all. I anticipate our finding another way of securing the fold, perhaps by installing a rock-climbing clip somehow, so that the stem can be held securely attached to the body when folded. UPDATE: We did find a way to secure the fold. Our "solution" is not very functional and it's ugly as well. We are going to try locking as updated in Point 1 above, which will hopefully solve the problem.

pamUnited States

THIS SCOOTER IS AWESOME(no exaggeration)

This scooter is the best thing to have ever happened to me. no exaggeration. I live in nyc where transportation is kinda reliable but the traffic makes everything hard. This scooter has allowed me to an hour of my time each way to my work. My work is 4 miles away from my house and has this steep hill, the scooter takes it with ease. And when I get home, my scooter is at least at 81% on warm days, if it’s on the colder side it’s below 75% battery. It’s enough to go back to work. I love love love it. I’ve had it for over a year now, and I would say the biggest con might be a flat tire(which I’ve had but nyc has a lot of crap on the ground so it might’ve been that) but even if, it’s very easy to fix. I’ve been so many places with scooter. I’ve taken it to the city city, to ct, to pa. I’ve borrowed the scooter to people and they always say the range is awesome. It folds, it does great on 30 degree weather, even slight rain. I’ve almost done it all on it, and it’s just as reliable as the first day. Another con might be the weigh distribution when it comes to lifting it but it’s not unbearable.

Alex GamezUnited States

Fast, stable and worth the investment

I purchased the Hiboy S2 Max through Amazon and have been really happy with it. The scooter feels solid and well built without being too heavy to carry when needed. The weight is manageable, but it still feels sturdy and stable while riding. The speed is perfect for commuting around town. It has enough power to feel quick and efficient without feeling unsafe. The range has also been great for my daily use. I can run errands and get where I need to go without worrying about the battery dying unexpectedly. I also really like the look of the scooter. It has a clean, sleek design that feels modern and high quality. It definitely looks more premium than many other scooters in this price range. Customer support was responsive and helpful when I had a question. They communicated clearly and worked with me to resolve my issue, which I really appreciated. Overall, the S2 Max has been reliable and practical for my transportation needs. I would recommend it to anyone looking for a dependable electric scooter for everyday use.